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Careers

SPA THERAPIST

  • Ensure that the Department operates in a client focused manner; always striving to exceed client expectations thereby building customer and brand loyalty.
  • To ensure all clients receive a genuine, warm, friendly, courteous welcome on arrival and during their treatment.
  • Ensure our clients experience lives up to and exceeds expectations from the moment of initial contact and right through to the end of their treatment.
  • To deal with customer complaints in a professional and courteous manner in accordance with company procedures.
  • Deliver a variety of spa services (massages, facials, body treatments, waxing, manicures/pedicures) to the highest professional standards.
  • Keep a clean and stocked room at all times.
  • Perform all treatments within the appropriate time allocated for the treatment.
  • Assist in all areas of the spa operations.
  • Achieve product sale targets set by Management.
  • Be efficient in all aspects of the Spa Business i.e. when taking a spa reservation use the time slots as efficiently as possible.
  • Work as part of a team and assist colleagues in the general running of the Spa.
  • Ensure good communication skills within the Spa and with all other departments.
  • Reception duties, enquiries, cash handling and point of sale handling.
  • Stock Control.
  • To report on all client feedback to Supervisor/Manager.
  • To carry out departmental standards in accordance with the SOP Manual.
  • To report on duty on time in accordance with hotel grooming standards.
  • To ensure that the highest possible standard of personal hygiene, dress appearance, body language and conduct is maintained at all times.
  • To accept a flexible work schedule necessary for uninterrupted service to hotel guests.
  • To assist in positively promoting sales with the department and maximise every sales opportunity.
  • To be knowledgeable and informed about the introduction of products.

Please forward your details in the strictest confidence to:
Kelly Jordan Spa Manager in Loughrea Hotel & Spa, Co Galway. 091 880088

 

 

BAR PERSON

  • Ensure the day-to-day operations are carried out in line with department and Hotel standards
  • Excellent customer service skills
  • Previous service experience working in a 4* Hotel environment
  • Team player
  • Flexible

Responsibilities include:

  • Ensure that the Department operates in a guest focused manner; always striving to exceed guest expectations thereby building customer and brand loyalty.
  • To be fully aware of the hotel facilities, activities, targets and promotions, special activities within the hotel
  • To deal with customer complaints in a professional and courteous manner in accordance with company procedures.
  • To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
  • To anticipate guests needs whenever possible to enhance quality service and in turn enhance guest satisfaction.
  • To assist guests at all times.
  • To ensure all guest queries are handled promptly and efficiently.
  • To ensure initiative in relation to the speedy resolution of guests queries or problems.

Please forward your details in the strictest confidence to:
Ruth O’Brien Operations Manager in Loughrea Hotel & Spa, Co Galway. 091 880088

 

 

FOOD & BEVERAGE ASSISTANT


  • Ensure the day-to-day operations are carried out in line with department and Hotel standards
  • Excellent customer service skills
  • Previous service experience working in a 4* Hotel environment
  • Team player
  • Flexible

Responsibilities include:

  • Ensure that the Department operates in a guest focused manner; always striving to exceed guest expectations thereby building customer and brand loyalty.
  • To be fully aware of the hotel facilities, activities, targets and promotions, special activities within the hotel
  • To deal with customer complaints in a professional and courteous manner in accordance with company procedures.
  • To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
  • To anticipate guests needs whenever possible to enhance quality service and in turn enhance guest satisfaction.
  • To assist guests at all times.
  • To ensure all guest queries are handled promptly and efficiently.
  • To ensure initiative in relation to the speedy resolution of guests queries or problems.
  • Career advancement

Please forward your details in the strictest confidence to:
Ruth O’Brien Operations Manager in Loughrea Hotel & Spa, Co Galway. 091 880088

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